{"id":2586,"date":"2020-12-24T09:26:07","date_gmt":"2020-12-24T17:26:07","guid":{"rendered":"https:\/\/44.203.207.232\/?page_id=2586"},"modified":"2021-08-18T17:10:47","modified_gmt":"2021-08-19T00:10:47","slug":"csp","status":"publish","type":"page","link":"https:\/\/webdev.siff.io\/csp\/","title":{"rendered":"CSP"},"content":{"rendered":"\t\t
SIFF for Communication Service Providers<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Helps you figure out what the #?!? changed<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t The Challenge<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t As a Communications Service Provider (CSP) providing a reliable and consistent service is critical to the customer\u2019s perception of your quality and churn. In a highly complex environment that requires constant improvement and changes to remain competitive, the risk of making configuration errors can either cause a major outage or even worse, stagnate all progress and innovations. The ability to prevent errors from becoming incidents in addition to accelerating the MTTR of incidents, directly impacts your service quality.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t Troubleshooting complex incidents is hard. Especially if the information you need is fragmented across various tools and silos. SIFF tackles this challenge by collecting all configuration changes and making the data easily accessible via intelligent search, troubleshooting tools, and reports.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t Security audit and compliance shouldn\u2019t be a once-a-year activity. How do you ensure the policy and guidelines are being implemented by the network, application and server teams? SIFF helps automate your configuration policies by continuously examining all configuration changes comply with your requirements.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t Software developers have code reviews to reduce errors. DevOps should review completed infrastructure Change Requests too. Peer reviews only happens when there are tools that make the process easy. SIFF automates collecting all relevant config changes for the Change Request and highlights the differences so that you can quickly review for correctness and completion. An alert signals there is a problem. Performance graphs indicate symptoms. Application logs throw you deep into the haystack, but are you searching in the right haystack? Start by reviewing the recent and related config changes that may have caused this mess. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\tCOLLECT & MONITOR<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
All configuration and changes in one place.<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
SEE FEATURES ><\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
SECURE CONFIGURATION & COMPLIANCE<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Continuously audit all your configs.<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
SEE FEATURES ><\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
PREVENT & REDUCE INCIDENTS<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Review changes to prevent minor errors from becoming a major outage.<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\tSEE FEATURES ><\/a><\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
INCIDENT RESPONSE & REMEDIATION<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Narrow down and identify the root cause fast.<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t